Privacy Policy
Duck Energy, LLC (“Duck Energy,” the “Company”) is committed to protecting the personal information you provide to us. This Privacy Policy explains how we handle and safeguard the personal information we collect from individuals who use our website, applications, or services. If you have any questions that this policy does not address, please contact us at info@duckenergyco.com.
By using our website, you agree to our collection and use of information as outlined in this Policy and agree to be bound by our Terms of Use. Please note that if you choose to invest in any Duck Energy offering promoted on our website, you may be required to agree to a separate agreement, including, but not limited to, new or additional privacy notices or terms of use.
Collection of Information
Duck Energy collects non-personally identifiable information (“Non-Personally Identifiable Information”) from you when you interact with our website. This information may include, without limitation, website pages viewed, articles, presentations, and videos viewed, time spent using certain features of the website, demographic data, cookies existing on your computer, search criteria used, date, time, connection speed, and other information that does not specifically identify you. We collect this information using technologies like cookies and server logs.
Duck Energy also collects personally identifiable information (“Personally Identifiable Information”) from you when you sign up for an account, make an investment, verify your identity or accredited investor status, provide payment instructions, or send us an email through the Duck Energy website. This may include your email address, name, phone number, Social Security number, taxpayer identification number, assets and income, and other information you provide or upload to the website.
We use analytics programs and service providers to report on your interactions with the Duck Energy website, such as the time of your visits, what site referred you, and what pages you viewed. This Privacy Policy does not cover the collection of information by third parties.
Use of Information
Duck Energy uses the data you provide in a manner consistent with this Privacy Policy. For instance, if you contact us by email, we will use the data to answer your question or resolve your problem. If you provide data to obtain access to our services, we will use it to provide you with access and monitor your use. We may also obtain information from third-party sources to verify your identity and prevent fraud.
Duck Energy will use your data to market our products and services to you, provide requested services and products, enable our vendors and contractors to assist us, meet regulatory requirements, engage in lawful activities, and protect against legal liability. We may share your data with third parties for these purposes.
Duck Energy and its affiliates (“Affiliated Companies”) may also use your data to improve our website's content and functionality, better understand our users, and enhance our services. We may communicate with you regarding services we believe will be of interest to you. You may opt out of future marketing communications by contacting us as indicated below, but note that you will still receive administrative communications.
Our Disclosure of Your Data
We will share your personal information with third parties only in ways described in this Privacy Policy. However, certain circumstances may require us to share your data without further notice, such as in business transfers, with related companies, with agents or consultants, or to comply with legal and regulatory requirements.
Your Choices
If your personal information changes or you no longer desire our services, you may correct, update, or delete your information by contacting us at info@duckenergyco.com. We will retain your information as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
Duck Energy does not sell your Personally Identifiable Information to third parties for advertising, soliciting, or telemarketing purposes.
Third-Party Websites and Services
The Duck Energy website may contain links to other websites and services not maintained by Duck Energy. We are not responsible for the privacy practices or content of other websites or services. We encourage you to read the privacy statements of each website you visit.
Messaging
The Duck Energy website may allow users to communicate with companies and other users. We may monitor these communications for regulatory compliance and marketing purposes, but we do not guarantee the accuracy or completeness of the information provided by users.
Exclusions
This Privacy Policy does not apply to any data collected by Duck Energy outside of the website or to unsolicited information you provide. Unsolicited Information shall be deemed non-confidential, and Duck Energy may use and disclose it without limitation.
Blog
Our website may offer a publicly accessible blog. Any information you provide in these areas may be read, collected, and used by others. To request removal of your information from our blog, contact us at info@duckenergyco.com. We may not be able to remove your information, in which case we will inform you why.
Social Media Features
Our website may include social media features like the Facebook “Like” button, Twitter, and other “share this” buttons. These features may collect your IP address, track the page you are visiting, and set cookies. Your interactions with these features are governed by the privacy policy of the company providing them.
Security
We use reasonable efforts to secure access to Personally Identifiable Information in our possession but are not liable for any failure to safeguard such information. We use encryption and other security measures, but no method of transmission over the Internet or electronic storage is 100% secure.
It is important to protect against unauthorized access to your password and computer. Be sure to log off when finished using a shared computer.
Children’s Privacy Policy
The Duck Energy website is not intended for use by children under eighteen (18) years of age. We do not knowingly solicit or collect Personally Identifiable Information from children or teenagers under the age of eighteen. If you believe a minor has disclosed Personally Identifiable Information to Duck Energy, please report it to us immediately at info@duckenergyco.com.
Changes to this Privacy Notice
We reserve the right to change, modify, add, or remove portions of this Policy at any time. Any changes or updates will be effective immediately upon posting to the website and sending a notification to all registered users. Your continued use of our website means you accept such changes.
Applicable Law and Jurisdiction
The Duck Energy website is maintained in the United States of America. By accessing the Duck Energy website, you consent to the export of Personally Identifiable Information to the United States and its storage and use as specified in this Privacy Notice.
This Privacy Notice is governed by the laws of the State of Texas. All disputes shall be brought in Texas State or federal district courts. You consent to the jurisdiction and venue of such courts and waive your right to a trial by jury to the fullest extent permitted by law.